Rental Property Maintenance and Regular Inspection Reports

Before tenants move into your home, we go over our process for reporting maintenance. They understand the difference between an emergency request and a routine repair. When an emergency is reported, we take care of the problem right away. Our network of trusted vendors is ready to spring into action anytime there’s something wrong at your property that affects safety or habitability. 

There’s a 24-hour phone line that’s answered when an emergency needs to be reported. 

For routine repairs, we’re committed to responding with the same sense of urgency. We don’t want to put your property at risk by delaying the maintenance work that’s needed. 

Tenants are asked to submit these requests in writing, through their online portal. This is better for them, because it’s more convenient. It’s better for us because it creates a documented log of the work that was needed and completed at your investment property. 

San Diego neighborhoods we serve include Carmel Mountain Ranch, Rancho Bernardo, 4S Ranch, and Carmel Valley.

Finding vendors you can trust isn’t always easy. Luckily, we have that covered at Walters Home Management. Our long-standing vendor relationships mean we have quick turnaround times and reasonable rates. You’ll always be in the loop and will receive a copy of all work orders and invoices. With our team, you can expect:

• Licensed, insured, and bonded professional vendors
• Immediate maintenance responses during emergencies
• Preferred pricing thanks to our volume discounts
• Follow-up with tenants to ensure work was done completely
• Invoices immediately available online in your owner portal

We trust our vendors, and so do our tenants. We screen them as rigorously as we screen our tenants, and we appreciate the service and value they provide.